Refill Coordinator
KLAMATH HEALTH PARTNERSHIP KLAMATH HEALTH PARTNERSHIP Klamath Falls, OR Klamath Falls, OR Full-time Full-time From $18.
99 an hour From $18.
99 an hour 9 days ago 9 days ago 9 days ago Klamath Health Partnership (KHP) is a Federally Qualified Health Center (FQHC) actively recruiting for a Refill Coordinator/ Prior authorization coordinator.
We are a not-for-profit organization whose purpose is to provide comprehensive medical, dental, behavioral and community health services to the medically underserved of the Klamath Basin in southern Oregon.
We are committed to the lifetime wellness of our community, by providing accessible care to everyone with compassion and respect, regardless of ability to pay.
Position Summary The Refill Coordinator will be responsible for tracking and monitoring patient refills and prior authorizations.
This position will coordinate medication refills to patients of multiple sites, and coordinate with prescribers, patients, pharmacies, and insurance companies to ensure refills are made and completed in a timely manner.
Requires excellent communications skills.
Key Responsibilities Receive and manage requests for prescription refills via fax and e-prescribe.
Monitor refills for all clinic patients as well as being responsible for requesting the refills of patients from the provider, tracking the refills needed and making monthly reminders calls to the patients to pick up.
Process medication refill requests in the electronic health record and forward to provider for review and authorization.
Talking directly to insurances regarding patient's medication and diagnosis for prior authorizations Track upcoming refills and make reminder calls to patients to pick up their prescriptions.
Receive and manage calls related to prescription refill requests.
Complete prior authorizations for medications, if needed.
This position will work with the patient assistance program to help ensure that patients are able to obtain their medication regardless of their ability to pay for the refill.
Meet established quality and productivity standards and deadlines.
Collaborate with providers and clinical staff to efficiently handle patient services.
Provide outstanding customer service to clients and to ensure a positive image for Klamath Health Partnership.
Follow-up with medical providers and other clinicians as needed to ensure documentation is completed and to eliminate backlogs.
Provide timely and accurate data entry, verifying medications with medical providers as needed.
Ability to work independently and in a fast-paced environment.
Perform other administrative duties, including providing back-up and other coverage needs.
Other duties as assigned.
Required Skills:
High School Diploma or equivalent.
At least 6 months of experience working with insurances in a medical field or clinic.
This should entail direct contact with insurance companies Minimum 2-3 years of experience with medical office duties; appointment scheduling and knowledge of different insurance coverage a plus.
Can navigate multiple projects in a timely manner.
Have a proven record of ability to work with providers, MA, pharmacy staff, insurance companies and the staff in a professional manner.
Be proficient with computer usage, electronic medical records (i.
e.
Greenway) and pharmacy operating systems.
Must have absolute knowledge and agreement to adhere to HIPPA requirement for the clinic Strong written and verbal communication skills.
Experience with multiple phone lines, fax, copier, and file maintenance.
Ability to multitask effectively; dependable, organized, and self-motivated.
Proven ability to build relationships with patients and staff; must be service oriented.
Process and deadline driven.
Desired Skills:
Prior experience with navigating insurance companies a plus.
Fluent in Spanish Prior experience in either medical or pharmacy background Bilingual preferred.
Accommodations The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, bend, lift, carry, write, and hear.
The employee frequently is required to stand, walk, sit and use hands to finger, handle or feel.
Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Job Type:
Full-time Pay:
From $18.
99 per hour Expected hours:
40 per week
Benefits:
401(k) 403(b) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid orientation Paid time off Vision insurance Healthcare setting:
Clinic Outpatient Medical specialties:
Primary Care Schedule:
Monday to Friday
Experience:
Medical terminology:
1 year (Preferred) Computer skills:
1 year (Preferred) Work Location:
Hybrid remote in Klamath Falls, OR 97601.
Estimated Salary: $20 to $28 per hour based on qualifications.
99 an hour From $18.
99 an hour 9 days ago 9 days ago 9 days ago Klamath Health Partnership (KHP) is a Federally Qualified Health Center (FQHC) actively recruiting for a Refill Coordinator/ Prior authorization coordinator.
We are a not-for-profit organization whose purpose is to provide comprehensive medical, dental, behavioral and community health services to the medically underserved of the Klamath Basin in southern Oregon.
We are committed to the lifetime wellness of our community, by providing accessible care to everyone with compassion and respect, regardless of ability to pay.
Position Summary The Refill Coordinator will be responsible for tracking and monitoring patient refills and prior authorizations.
This position will coordinate medication refills to patients of multiple sites, and coordinate with prescribers, patients, pharmacies, and insurance companies to ensure refills are made and completed in a timely manner.
Requires excellent communications skills.
Key Responsibilities Receive and manage requests for prescription refills via fax and e-prescribe.
Monitor refills for all clinic patients as well as being responsible for requesting the refills of patients from the provider, tracking the refills needed and making monthly reminders calls to the patients to pick up.
Process medication refill requests in the electronic health record and forward to provider for review and authorization.
Talking directly to insurances regarding patient's medication and diagnosis for prior authorizations Track upcoming refills and make reminder calls to patients to pick up their prescriptions.
Receive and manage calls related to prescription refill requests.
Complete prior authorizations for medications, if needed.
This position will work with the patient assistance program to help ensure that patients are able to obtain their medication regardless of their ability to pay for the refill.
Meet established quality and productivity standards and deadlines.
Collaborate with providers and clinical staff to efficiently handle patient services.
Provide outstanding customer service to clients and to ensure a positive image for Klamath Health Partnership.
Follow-up with medical providers and other clinicians as needed to ensure documentation is completed and to eliminate backlogs.
Provide timely and accurate data entry, verifying medications with medical providers as needed.
Ability to work independently and in a fast-paced environment.
Perform other administrative duties, including providing back-up and other coverage needs.
Other duties as assigned.
Required Skills:
High School Diploma or equivalent.
At least 6 months of experience working with insurances in a medical field or clinic.
This should entail direct contact with insurance companies Minimum 2-3 years of experience with medical office duties; appointment scheduling and knowledge of different insurance coverage a plus.
Can navigate multiple projects in a timely manner.
Have a proven record of ability to work with providers, MA, pharmacy staff, insurance companies and the staff in a professional manner.
Be proficient with computer usage, electronic medical records (i.
e.
Greenway) and pharmacy operating systems.
Must have absolute knowledge and agreement to adhere to HIPPA requirement for the clinic Strong written and verbal communication skills.
Experience with multiple phone lines, fax, copier, and file maintenance.
Ability to multitask effectively; dependable, organized, and self-motivated.
Proven ability to build relationships with patients and staff; must be service oriented.
Process and deadline driven.
Desired Skills:
Prior experience with navigating insurance companies a plus.
Fluent in Spanish Prior experience in either medical or pharmacy background Bilingual preferred.
Accommodations The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, bend, lift, carry, write, and hear.
The employee frequently is required to stand, walk, sit and use hands to finger, handle or feel.
Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Job Type:
Full-time Pay:
From $18.
99 per hour Expected hours:
40 per week
Benefits:
401(k) 403(b) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid orientation Paid time off Vision insurance Healthcare setting:
Clinic Outpatient Medical specialties:
Primary Care Schedule:
Monday to Friday
Experience:
Medical terminology:
1 year (Preferred) Computer skills:
1 year (Preferred) Work Location:
Hybrid remote in Klamath Falls, OR 97601.
Estimated Salary: $20 to $28 per hour based on qualifications.
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